Privacy Policy

Last Updated: August 15, 2026

At The Art of the Icon, your privacy is important to us. We are committed to protecting the personal information you provide when you visit our website, place an order, contact us, subscribe to our communications, or otherwise interact with our business.

This Privacy Policy explains what personal information we collect, how we use and protect it, when we may share it, and the choices available to you.

This policy applies to www.theartoftheicon.com and to personal information collected through our website and related ecommerce, customer service, order fulfillment, shipping, and marketing activities.

1. About The Art of the Icon

The Art of the Icon is a Canadian business. While our business is operated from Canada, orders may be fulfilled and shipped from our warehouse located in the United States.

As a result, personal information necessary to process and fulfill orders will be transferred to, stored, and processed in the United States.

2. Information We Collect

Depending on how you interact with us, we may collect:

Contact Information

Name
Email address
Phone number
Billing and shipping address

Order and Transaction Information

Products purchased
Order history
Shipping information
Billing information
Transaction details

Payment information is processed through third-party payment providers. The Art of the Icon does not intentionally store complete credit card numbers or payment security codes on its own systems.

Customer Communications

We may collect information you provide when you:

Contact Customer Service
Submit a contact form
Request information
Subscribe to our newsletter
Submit a review, testimonial, photograph, or other content

Website and Technical Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Referring website
Pages visited
Date and time of visits
General website usage and interaction information

3. How We Use Personal Information

We collect and use personal information for reasonable and legitimate business purposes, including to:

Process and fulfill orders.
Process payments.
Arrange shipping and delivery.
Provide customer service.
Process returns, refunds, and exchanges.
Communicate with you about your orders.
Manage customer accounts.
Improve our website, products, and customer experience.
Analyze website traffic and performance.
Send promotional communications where you have provided appropriate consent.
Administer promotions and special offers.
Detect and prevent fraud, security issues, and misuse.
Meet legal, accounting, regulatory, and other business requirements.

We limit the collection, use, and disclosure of personal information to purposes that are reasonable and appropriate for our business and the circumstances.

4. Marketing Communications

If you subscribe to our email marketing, we may use your name and email address to send information about:

New products
Sales and promotions
Special offers
Events
News and updates from The Art of the Icon

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us.

Unsubscribing from marketing communications will not prevent us from sending transactional communications necessary to complete or manage an order, such as order confirmations, shipping notifications, or customer service communications.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies to help us operate the website and understand how visitors use it.

Cookies may be used for:

Essential website functionality
Shopping cart and checkout functions
Remembering preferences
Website analytics
Measuring website performance
Advertising and remarketing

Some cookies may be placed by third-party service providers that provide analytics, advertising, payment, or other website services.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.

Where required by applicable law, we will provide appropriate notice and obtain consent before using non-essential cookies or similar tracking technologies.

6. Google and Advertising Services

We may use Google services, including analytics and advertising technologies, to understand website activity, measure advertising performance, and improve our marketing.

These services may use cookies and similar technologies to collect information about visits to our website and interactions with our advertisements.

Where applicable, Google and other advertising providers may use information about previous visits to our website to help provide relevant advertising.

Information collected through these services is handled in accordance with the applicable provider’s privacy policies and terms.

You may manage certain Google advertising preferences through Google’s available advertising settings.

7. Third-Party Service Providers

We may use trusted third-party service providers to help operate our business and website. These providers may process personal information on our behalf for purposes such as:

Website hosting and technology
Payment processing
Shipping and delivery
Website analytics
Advertising and remarketing
Fraud prevention
Information technology and security

We provide service providers with only the information reasonably necessary for them to perform their services.

Some service providers are located outside Canada.

8. U.S. Warehouse and Cross-Border Processing

The Art of the Icon operates from Canada but uses a U.S.-based warehouse and fulfillment provider to fulfill and ship certain orders.

To fulfill your purchase, information such as your name, shipping address, email address, phone number, order details, and other information reasonably necessary to process and deliver your order will be provided to our U.S. fulfillment and shipping staff.

Personal information may therefore be stored or processed in Canada or the United States.

Information processed in the United States may be subject to U.S. laws and may be accessible to U.S. government authorities where authorized or required by law.

We remain responsible for the personal information provided and take reasonable measures to protect it.

9. When We May Share Personal Information

We do not sell your personal information.

We may disclose personal information when reasonably necessary to:

Process and fulfill your order.
Process payments.
Ship and deliver purchases.
Provide customer service.
Operate and maintain our website.
Provide analytics, marketing, technology, and other business services.
Prevent fraud or unlawful activity.
Comply with applicable laws, regulations, court orders, or legal processes.
Protect the rights, property, safety, or security of The Art of the Icon, our customers, or others.
Complete a business transaction such as a merger, acquisition, reorganization, or sale of assets, where permitted by law.

We only collect, use, or disclose personal information for identified purposes and to the extent reasonably necessary for those purposes, subject to applicable legal requirements.

10. Payment Information

Payments made through our website are processed by third-party payment providers.

The Art of the Icon does not intentionally retain complete credit card numbers or payment card security codes after payment processing.

Payment providers may collect and process information according to their own privacy policies and terms.

11. Information Retention

We retain personal information only for as long as reasonably necessary to:

Fulfill the purposes for which it was collected.
Complete and maintain transaction records.
Provide customer service.
Resolve disputes.
Meet legal, accounting, and regulatory requirements.
Protect our legitimate business interests.

When information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it.

12. Accuracy and Access to Your Information

We take reasonable steps to ensure that personal information is accurate and appropriate for the purposes for which it is used.

Subject to applicable law, you may request:

Access to personal information we hold about you.
Information about how your personal information is being used or disclosed.
Correction of inaccurate or incomplete information.
Withdrawal of consent for certain uses of your personal information.

Some requests may be subject to legal limitations or exceptions. We may need to verify your identity before providing access to or changing personal information.

13. Withdrawing Consent

Where consent is required, you may withdraw or change your consent, subject to legal or contractual restrictions.

Withdrawing consent may affect our ability to provide certain services. For example, we may need to retain or use certain information to complete an order, process a refund, maintain required business records, or comply with legal obligations.

You may contact us at any time to ask questions about your consent choices.

14. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, collection, use, disclosure, loss, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us.

15. Privacy Breaches

If a privacy breach occurs, we will assess the circumstances and take appropriate steps in accordance with applicable privacy laws, including notification requirements where applicable.

16. Children’s Privacy

Our website is intended for general audiences and is not directed toward children.

We do not knowingly collect personal information from children where consent from a parent or guardian is required by applicable law.

If you believe a child has provided personal information to us improperly, please contact us so that we can review the situation.

17. Third-Party Websites

Our website may contain links to third-party websites, including payment providers, social media platforms, shipping services, and other websites.

This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of third parties before providing them with personal information.

18. Privacy Questions and Complaints

The Art of the Icon has designated responsibility for privacy matters.

If you have a question, concern, access request, correction request, or complaint regarding our privacy practices, please contact:

Privacy Contact – The Art of the Icon
Email: info@theartoftheicon.com
Phone: 1-877-335-0478
Monday–Friday, 8 AM–8 PM MT

We will review and respond to privacy inquiries and complaints in accordance with applicable privacy laws.

If you are not satisfied with our response, you may have the right to contact the applicable privacy regulator, including the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada, depending on the circumstances and applicable law.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, service providers, or legal requirements.

When changes are made, we will update the Last Updated date at the bottom of this page.

Where required by law, we will provide additional notice or obtain consent for material changes.

20. Contact Us

If you have questions about this Privacy Policy or how The Art of the Icon handles personal information, please contact us:

The Art of the Icon
Email: info@theartoftheicon.com
Phone: 1-877-335-0478
Monday–Friday, 8 AM–8 PM MT